Privacy Policy

Last updated: March 2026

1. Introduction

808 Marketing (“we”, “us”, “our”) operates the 808.marketing platform. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection law.

2. Data we collect

Account data

When you create an account we collect your email address and password (hashed). You may also provide your name and organization details.

Contact lists

You may import contact data (names, email addresses, event attendance history) through ticketing platform integrations or CSV uploads. You are the data controller for this data; we process it on your behalf.

Usage data

We automatically collect technical information such as IP address, browser type, pages visited, and feature usage to improve our service.

3. How we use your data

  • Service delivery — to operate, maintain, and improve the platform
  • AI features — to power audience segmentation, campaign generation, and content suggestions
  • Communication — to send transactional emails (account verification, password resets) and, with your consent, product updates
  • Analytics — to understand usage patterns and improve our offering

4. Data sharing

We do not sell your personal data. We share data only with the following categories of service providers, bound by data processing agreements:

  • Email delivery providers — to send campaigns on your behalf
  • AI service providers — to process prompts for content generation and segmentation
  • Ticketing platform integrations — only when you explicitly connect an integration
  • Hosting providers — for infrastructure and data storage

5. Your rights

Under the GDPR you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate or incomplete data
  • Request erasure of your personal data
  • Restrict or object to certain processing
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time where processing is based on consent
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at privacy@808.marketing.

6. Data retention

We retain your account data for as long as your account is active. When you delete your account, we delete your personal data and associated contact lists within 30 days, except where we are legally required to retain certain information.

7. Cookies

We use essential cookies required for authentication and session management. We do not use third-party advertising cookies. If we introduce analytics cookies in the future, we will update this policy and request your consent.

8. Data security

We implement appropriate technical and organizational measures to protect your data, including encryption of credentials (AES-256-GCM), multi-tenant data isolation, and secure session handling with httpOnly cookies.

9. Contact

For questions about this Privacy Policy or our data practices, contact us at privacy@808.marketing.